[Basic car knowledge]Not everything is guaranteed during the new car warranty period

It is said that “buying a car is easier than maintaining a car”. When I paid for a car, I didn’t feel it was a burden, but when the wheels turned around, I realized that the continuous maintenance and maintenance of the car is the real pain of the car owner.carManufacturers have also taken care of this point and made a big fuss in after-sales service. Extending the warranty period of new cars is a selling point that has been rushed to promote recently.

new car model

Extending the warranty period

In the past few years, the warranty period of most domestic brand models remained at 2 years/50,000 kilometers. The new models that have been on the market in the past two years have begun to extend their warranty periods. Like Guangzhou Honda’s eighth-generation Accord, the warranty period for the entire vehicle is 3 years/100,000 kilometers, while the warranty period for its old models is 2 years/60,000 kilometers; the Dongfeng Yueda Kia hatchback Cerato, although the warranty period is still 3 years / 50,000 kilometers, but the warranty period of the engine and gearbox has been extended to 5 years or 100,000 kilometers.

It is also understood that many new cars have extended their warranty periods as early as last year. For example, the warranty period of FAW cars has changed from 2 years/40000 kilometers to 3 years/60000 kilometers; the warranty period of SAIC Roewe 750 has been upgraded from 2 years/60000 kilometers to 3 years/80000 kilometers. There is also a longer warranty period. For example, the Chery A1 has a warranty period of 4 years/120,000 kilometers, which has become the longest warranty period of Chery's models; the Zhonghua Zunchi has a longer warranty period of 10 years/200,000 kilometers.

Warranty extension

Save car owners worry and money

The length of the vehicle warranty period is directly related to the cost of the vehicle owner. As we all know, as people's income levels continue to increase, the replacement cycle of vehicles is also changing. The situation of a car being scrapped is gone forever. Now the life cycle of a private car is generally about 5 years. In the interview, Su Guiliang, the after-sales director of Jinan Jinwantong Dongfeng Yueda Kia franchise store, believes that the extension of the car warranty period will save car owners worry and money.

He analyzed that in terms of consumer psychology, if the warranty period of a model purchased by a private car owner is 2 years/50,000 kilometers, the car will be out of warranty for more than half of its life cycle. Under such circumstances, many private car owners have tried their best to keep the vehicle "healthy" from the time the new car is received, and to extend the service life of the car as much as possible, which takes a lot of thought; if the warranty period of the purchased model is 3 years For 60,000 kilometers or longer, during the service life of the vehicle, more than half of the time will be in the warranty period, and the owner will save a lot of worry when using the vehicle.

In terms of consumer spending, core components such as engines and gearboxes generally have no problems in the first two years, but once they fail, the maintenance costs are relatively high. If the warranty period of the vehicle is relatively long, the chance of the owner paying for repairs will be reduced.

In addition, according to Su Qingfeng, the after-sales service manager of Shandong Runyi, the length of the vehicle warranty period is also related to the residual value of the second-hand vehicle. If it is a model with a warranty period of 3 years / 60,000 kilometers, even if the owner sells it after driving it for 2 years, since there is still a one-year warranty period, the second-hand car replacement service will greatly increase the vehicle's second-hand car Residual value.

Under warranty

Not everything is guaranteed

It is understood that the car warranty period is generally limited by time or mileage, whichever comes first. During the warranty period, as long as the car owner is in the normal use of the car under the specified conditions, the manufacturer will provide the car owner with free repairs or replacement of corresponding spare parts and other services.

But this is not to say that as long as the car is under the warranty period, it can be "fixed as long as you want", and it cannot be simply interpreted as "guarantee everything."Manager Jing of the sales department of Runhua FAW Toyota store told the author that FAW Toyota’s "Maintenance Manual" clearly states that the warranty period of the engine and gearbox is 2 years / 50,000 kilometers;AccumulatorThe warranty period of the car is 1 year. From 12 months after the purchase of the car to 25 months before, if the battery is repaired, the car owner needs to bear 50% of the cost. Also like an air filter,Air conditioning filter, TimingbeltThe warranty period for consumable parts is shorter, only 6 months per 10,000 kilometers.In addition, the "Maintenance Manual" also clearly stipulates, likeWiperpiece,Brake pads, Clutch film,tire, Headlights, glass and other wearing parts are not covered by the warranty.

Therefore, the author reminds the majority of car owners to carefully read the "Warranty Manual" that comes with the car after purchasing a new car. Only by clarifying your own warranty rights, will you be less disadvantaged.

Enjoy the warranty

Also conditional

In addition to clarifying the warranty period of the various parts in the car, almost all models of the "Maintenance Manual" impose conditions on the warranty. If the following three types of situations occur, the car owner will not enjoy the free warranty service:

1.Failure to perform maintenance according to regulations

After purchasing a new car, if the user does not go to the 4S shop or the manufacturer’s designated repair station for regular maintenance within the specified mileage, and use the designated engine oil or the original manufacturerAccessories, The car has problems, even during the warranty period, the merchant can only provide users with paid repairs.

2.Modification of the vehicle without permission

Ginza FAWpublicSales manager Su Jie said that “not guaranteeing modified cars” is almost the consensus of all manufacturers on the issue of the warranty period, and even the warranty clauses of some brands also stipulate that if the user changes the purpose of the vehicle without authorization, it is used for rental, leasing or competition. The competition will also be regarded as an automatic waiver of the warranty rights.

3.Damage caused by improper use

The car warranty period can only guarantee the customers in major aspects, and the damage caused by improper use or traffic accidents can only be borne by the user or its insurance company, which is no different from the warranty provisions of other commodities.

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