When you see these overwhelming complaints, do you subconsciously think that the quality of Chery's cars is not good? In particular, many car owners of Arrizo 8, the leading sedan in terms of sales, and Tiggo 8, the veteran SUV, have complained. Has this "technical man" brand, which is famous for its technology, overturned in terms of reliability? But if we look away from the individual complaints and look at the cold statistics, the story may not be what you think. The answer may even be surprising.
Don't rush to conclusions yet, we have to look at the overall foundation of the Chery brand. A third-party quality assessment data in 2025 shows that the number of failures per 100 vehicles of the Chery brand, also known as PPH, is 185. What is the concept of this number? It is a bit lower than the average level of 210 independent brands that year. In other words, from a broad perspective, the overall quality control of Chery's vehicle manufacturing is actually at the top of the domestic camp, and it is not as "problematic" as many people imagine. This leads to a more interesting question: Since the overall brand is not bad, why do the "reputations" of Arrizo 8 and Tiggo 8 not sound so good? And why does the seemingly hardcore and niche Discovery 06 become a topic?
Let’s first put the spotlight on Chery’s sedan, the Arrizo 8. This car has strong power and handsome design, and its sales have been good, but its troubles seem to be as high as its attention. Looking through the complaint list at the end of 2025 on the car quality network, the full screen of "car and machine stuck and black screen", "navigation not upgraded", and "panoramic image failure" have almost become standard features. A car owner complained on September 20, 2025, saying that he changed the host last year because of a crash. As a result, a year later, the old problems of 360 Surround Shadow, black screen, navigation failure, and car restart came back again. Another car ow
When you see these overwhelming complaints, do you subconsciously think that the quality of Chery's cars is not good? In particular, many car owners of Arrizo 8, the leading sedan in terms of sales, and Tiggo 8, the veteran SUV, have complained. Has this "technical man" brand, which is famous for its technology, overturned in terms of reliability? But if we look away from the individual complaints and look at the cold statistics, the story may not be what you think. The answer may even be surprising.
Don't rush to conclusions yet, we have to look at the overall foundation of the Chery brand. A third-party quality assessment data in 2025 shows that the number of failures per 100 vehicles of the Chery brand, also known as PPH, is 185. What is the concept of this number? It is a bit lower than the average level of 210 independent brands that year. In other words, from a broad perspective, the overall quality control of Chery's vehicle manufacturing is actually at the top of the domestic camp, and it is not as "problematic" as many people imagine. This leads to a more interesting question: Since the overall brand is not bad, why do the "reputations" of Arrizo 8 and Tiggo 8 not sound so good? And why does the seemingly hardcore and niche Discovery 06 become a topic?
Let’s first put the spotlight on Chery’s sedan, the Arrizo 8. This car has strong power and handsome design, and its sales have been good, but its troubles seem to be as high as its attention. Looking through the complaint list at the end of 2025 on the car quality network, the full screen of "car and machine stuck and black screen", "navigation not upgraded", and "panoramic image failure" have almost become standard features. A car owner complained on September 20, 2025, saying that he changed the host last year because of a crash. As a result, a year later, the old problems of 360 Surround Shadow, black screen, navigation failure, and car restart came back again. Another car owner described on January 21, 2026, that while driving normally on the highway, the car suddenly blacked out and crashed. The car restarted and recovered the next day, but it was completely paralyzed again not long after. Because the warranty had just expired, it cost several thousand to replace the host.
These problems are highly concentrated in the category of "body accessories and electrical appliances". To put it simply, there are many problems related to smart cockpits and electronic equipment. One car owner even detailed his own car repair experience: after three months of taking the car, he started to repair the direction deviation and changed the steering gear; the driver's glass made abnormal noises, so the rubber strips and sealing strips were replaced; the 360 black screen was not solved even after changing the camera and upgrading the system; the ambient lights of the whole car were cracked, so the interior panels were replaced; the center console made abnormal noises, and the car automatically restarted... The list of problems is so long that it is a headache. However, a key point is that among these massive complaints, the proportion of faults related to the three traditional core components of engines, gearboxes and chassis is relatively low. The dilemma of Arrizo 8 is that its excellent mechanical quality is seriously hindered by the backward and unstable vehicle system of early models. These endless minor electronic system problems have greatly increased the owner's perception of faults, making the impression of "poor quality" deeply rooted in people's hearts.
Next up is the mainstay of the family, Tiggo 8. As an enduring family SUV, its sales volume and market retention are huge, and it has undergone market testing for a longer period of time. Regarding its quality, there are two key figures. One is that its number of faults per 100 vehicles is 58, ranking 47th in the mid-size SUV segment. Another data is that in a statistics in October 2025, the number of faults per hundred vehicles of the Tiggo 8 series 2-12 months old was 104. These two figures show that the failure rate of Tiggo 8 is in the middle or above the middle of the same level. It is not top-notch, but it is definitely not bad.
So what are Tiggo 8 owners complaining about? Its fault distribution is more even than Arrizo 8. In October 2025, some professional media combined actual measurements and feedback from car owners and pointed out that the powertrain is the most criticized area of Tiggo 8, especially the Getrag 7-speed wet dual-clutch gearbox, which is prone to frustration when switching between 1-2 and 2-3 gears at low speeds, especially in congested road conditions. In addition, a certain proportion of problems such as "clack" noise when the engine is started coldly and coolant leakage caused by electronic water pump failure also occur. In terms of body and electronics, typical feedback includes car engine freezes, false alarms from tire pressure monitoring, abnormal noises in doors or chassis, and some car owners reporting increased fuel consumption due to clogging of particle traps. It can be said that Tiggo 8 is like a diligent but somewhat petty family partner. The reliability of the core 1.6T engine has been proven over time, but it will occasionally cause some minor troubles to car owners in some details, such as gearbox smoothness, assembly process or electronic system stability.
Now, it’s time to introduce the character that may surprise you the most today—Chery Exploration 06. This square box-shaped light off-road vehicle will only be launched in 2023. It looks full of personality and does not seem to have much to do with the image of a traditional family car that is "fuel-efficient and worry-free." But if we look at its complaint records, we will find an interesting phenomenon. On the car quality website, as of early March 2026, typical complaints about Discovery 06 mainly include "the car system has not been updated for a long time", "oil leakage from the shock absorber was found during maintenance", "bugs appeared after the car was upgraded" and "the body shakes during driving". Looks like there's something wrong with it too, right? But we need to look at quantity and quality.
Compared with Arrizo 8, which filled the screen with extremely repetitive car and machine failure complaints, the number of complaints on Discovery 06 was relatively small, and the problems appeared to be more scattered. Among the issues regarding the car, many focus on the "system upgrade service", such as complaints that OTA does not push updates. This is more of a service experience issue rather than a hardware or underlying system failure like the frequent crashes and black screens on Arrizo 8. Mechanically, there was a complaint on October 2, 2025, that the new car's body was shaking at high speeds. After many inspections and replacement of half shafts and drive shafts, the problem has not been solved. This is an isolated case, but it does bother the car owner. There are also more serious cases. For example, at the end of September 2025, a car owner complained that the engine screws fell off, causing engine damage, and in early November 2025, there were complaints that the engine timing chain skipped teeth and could even fall off directly. These are serious engine quality problems and deserve great attention.
However, the key point is that these serious engine problems currently appear to be sporadic cases among the complaints about Discovery 06, and have not formed a large-scale and widespread wave of complaints like the car and engine problems of Arrizo 8. Judging from the data of China Automobile Quality Network on December 11, 2025, the two new complaints of the Chery brand that day involved the engine oil leakage of Arrizo 5 and the "central control lag" of Discovery 06. Complaints about Discovery 06 still revolve around the car experience. A comparative analysis even pointed out that the number of faults of the Discovery 06 (PP100 is 89) is significantly lower than that of the Jietu model on the same platform (PP100 is 187). Piecing together these pieces of information points to a preliminary conclusion: among Chery's three popular models, the overall failure rate currently displayed by Discovery 06, especially the systemic failure rate that affects daily use, seems to be relatively lower.
Why is this Discovery 06, which doesn't seem so "mainstream", showing a dark horse appearance in terms of reliability? There are several possible reasons behind this. The first is the advantage of being a latecomer. The Discovery 06 will only be launched in 2023. It has the opportunity to absorb the experience and lessons of predecessor models such as Tiggo 8 and Arrizo 8 in manufacturing, supply chain management and early quality control. It may have a higher and more mature starting point in terms of assembly process and factory quality control. The second is the simplification of the design. Discovery 06 is built on the mature T1X platform, and its mechanical structure has been proven to be relatively stable over the years. At the same time, its hard-core off-road style positioning may have prevented it from blindly stacking up overly complex and cutting-edge electronic configurations in the early stages of its launch. This has actually reduced some of the failure risks caused by software complexity and hardware matching from the source. This is in contrast to the various problems caused by the insufficient computing power of the on-board chip in the early models of Arrizo 8.
Another factor is market positioning and user expectations. Consumers who buy light off-road vehicles subconsciously have higher expectations for the vehicle’s durability. In order to meet this expectation and cater to this market segment, manufacturers may also invest more attention and resources in the production and quality control of Discovery 06. Finally, there is another objective factor that cannot be ignored, and that is the sales base. The absolute sales volume of Discovery 06 may currently be lower than that of Tiggo 8 and Arrizo 8, which means that the absolute number of problems exposed will naturally be relatively small. But this does not affect our observation and comparison of quality performance trends based on existing data.
Of course, we can never praise the Discovery 06 as a perfect car. It also has its own problems. In addition to the complaints mentioned above, some car owners reported signs of cracking on their interior dashboards, and the dual-clutch gearbox also reported frustration under certain operating conditions. In terms of design, its use of hidden door handles and reduction of physical buttons has also caused controversy among some users who pursue pure mechanical reliability. These are things that potential buyers need to pay attention to. But so far, most of these problems have manifested themselves as individual cases or design preference disputes, and have not yet evolved into high-incidence, common systemic failures.
Therefore, when we put together the intensive electronic failure complaints of Arrizo 8, the evenly distributed minor problems of Tiggo 8, and the relatively sparse complaint records of Discovery 06 that focus on service experience, a counter-intuitive picture emerges. The Discovery 06, which many people consider to be the most individual and least "home-use", actually appears to be somewhat "low-key and reliable" in the current quality and stability competition. This may remind us that the reliability of a car is subtly related to its time on the market, the complexity of the design, and the manufacturer's quality control focus on specific models. Sometimes, technical "later development" and functional "restraint" actually become a moat for reliability. So, in your opinion, among the three Chery cars with very different styles, whose story is more in line with your expectations for “worry-free”? What unexpected problems have you encountered with your car?
